AppleCare M9404LL/A Protection Plan for iPod buy bestselling digital cameras, camcorders find reviews, ratings, prices
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List Price: $59.99
Features
• Comprehensive service and support
• Protection for the iPod and iTunes solution
• Quality and convenience backed by Apple
• Provides expert support for both Mac and Windows users
• Permits transfer of the plan between owners |
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AppleCare M9404LL/A Protection Plan for iPod Customer Reviews
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Caveat emptor
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I am always leery about paying extra for so-called extended warranty/protection plans for electronic goods, as for the most part, the products last longer than the time frame that is covered. However, I did relent to buying this because I had read the coverage was a worthy investment for those who use iPods a lot (i.e., like an everyday item or so). So soon after I bought a new iPod, I purchased the protection plan from Apple's website.
Needless to say, I missed one little bit of fine print about exactly what is covered, or rather, what is NOT covered. As it turns out, I found that their LCD screen is not very hardy, and apparently, too expensive to replace or repair. I'm not referring to the early Nano models that got scratched easily; I had a 5G, 60 GB model. It worked like a charm for a couple months until I accidentally bumped into something while it was strapped to me. It wasn't even hit that hard. But I noticed the internal display was now cracked, making portions of the screen illegible. The next day, the screen was "dead," meaning while the backlight still worked, nothing was displayed on the screen. Of course, Apple refused to take care of that problem, so I blew $60 for a warranty that is totally useless. And I might as well consider the iPod a $400 loss as well, as it's impossible to use without a display. (As of now, I'm going to relegate this POS to one of those companies that buy broken iPods.)
Apple's website gives a really good sales pitch about their protection plan, like you're getting world-class service and peace of mind. I received neither. |
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