HP DesignJet 130nr - printer - color - ink-jet ( C7791D#A2L )
buy bestselling digital cameras, camcorders find reviews, ratings, prices
|
 |
List Price: $3,373.26
Features
• Maximum Resolution - up to 2400 x 1200 dpi
• 64MB of Memory
• Print Speed - (B size) up to 4 min. per page (normal, glossy) / (D size) up to 11.9 min. per page (normal, glossy)
• 100 Sheet Input Tray - up to 18 x 24 in.
• Front & Rear Bypass Single Sheet Feed - up to 24 x 64 in. |
| [ + Zoom ] [ Buy Now ] |
Electronics : This item is currently not available. |
|
HP DesignJet 130nr - printer - color - ink-jet ( C7791D#A2L ) Customer Reviews
|
|
|
|
♥♥♥♥♥ |
Very poor service
|
| I received my HP DesignJet 130nr three weeks ago and it has not worked since(LCD cartridge indicator was signaling "empty cartridge"), after 3 cartridges HP technical support still wanted to send another, I told them wrong answer. HP support promised a new printer to be sent out by a technician (Next day), and that was last week, it never happened, not even a courtesy call back. Hours more on hold multiple calls to get in touch with management, management assured me of a swap. UPS tried to pick it up yesterday when I wasn't home, I didn't know they were coming because I wasn't informed, HP told me a Tech was going to replace it? Why didn't they let me know? I Called them back this morning and asked the tech where do I ship it to, does UPS have a shipping label, is it insured? She didn't know and put me on hold and then finally said she would call me back in a couple hours! HP is a great company and one bad printer out of thousands could happen to any company, I find no fault in that as this could happen to any good company. What I do find fault in is the support. HP support needs to just shut down for a few days and do a training stand down; I would recommend streamlining the maintenance flow efforts with customer reconciliation and back order validations, this would save valuable time and assuring customer care. |
|
HP DesignJet 130nr - printer - color - ink-jet ( C7791D#A2L ) digital cameras, camcorders for sale