| Viewed and compared this unit with Sony, Toshiba, Panasonic, APEX, JVC and others in a side by side comparison. My opinion was that it had the best picture in the way of clarity and "definition". Bought the unit, took it home and hooked-up only to find the unit I bought wasn't firing "RED" so everthing was green blue or purple. Samsung, promptly on a Sat. afternoon picked up my call without virtually any wait time. After reviewing a few items, I was told to return the unit to where I had just purchased it from. Returned it for exchange (without any hassle)and brought home the replacement unit. Hooked it up to find that the colors were great BUT this time all for corners had color effects.. In terms of a computer monitor it could be said that the tube needed degaussing.... ON white background the corners showed green. On red/brown backgrounds the color would be purple instead. Once again, called Samsung support (7:20 in the evening) and propmtly told me to unplug the TV, wait 30-45 seconds then plug in the tv once again. Have done this procedure 3 times thus far with varying results, but the picture isn't right... They are sending out a repair to my home to review... Tech Support person I talked to said that he's never spoke to someone before that experienced the problem. My response (and concern) is: What's the odds that I receive not one but two, defective TV's??? Maybe this reflects either your quality control, or just your quality???? You decide... But I still must admit that when it works, the picture is GOOD!!!! Maybe by the 3 or 13th set I'll get one...???? |