Samsung HLT5675S 56" Slim 720p DLP HDTV
buy bestselling audio, video, electronic equipment find reviews, ratings, prices
|
 |
List Price: $1,799.99
Features
• 56" Slim DLP HDTV
• 1280 x 720-pixel resolution; 2,500:1 Contrast ratio
• Measures 50.4"(W) x 34.9"(H) x 14"(D); 64.4 Lbs.
• Connections: 2 HDMI, 2 S-Video, 2 Composite, 2 Component Video Input, 2 Monitor and sound out, 1 PC (RBG) in, 1 PC audio input
• Two stereo speakers, 10 watts apiece (20 watts total); SRS TruSurround XT virtual surround |
| [ + Zoom ] [ Buy Now ] |
Electronics : This item is currently not available. |
|
|
Samsung HLT5675S 56" Slim 720p DLP HDTV description
Samsung's 56" Widescreen DLPTV delivers an astounding HDTV experience.Samsung, the recognized leader in DLP technology,created the breakthrough Cinema Smooth light engine that produces razor-sharp pictures in720p. The natural, vivid colors of Samsung's HL-T5675S are achieved through our advanced Brilliant Color technology with a faster colorwheel With its new slim depth and piano black cabinet, fitting this set into your design has never been easier. The HLT generation of Samsung DLP HDTVs are capable of displaying future 3D games, movies, and other programming via 3D compatible glasses and hardware.  | | Samsung's Cinema Smooth light engine create's images with a smoother, more film-like appearance. | Cinema Smooth Light Engine
Samsung is the worldwide leader in creating light engines that harness DLP HDTV technology from Texas Instruments. Samsung’s Cinema Smooth light engine brings together the right optics, electronic circuitry and replaceable light source to create a brilliant picture that’s more lifelike and much closer to film. Now in its sixth year of evolution, Samsung’s Cinema Smooth light engine delivers crisp, 1080p High Definition resolution with high contrast and brightness, defined edges and sharp detail. Next Generation DLP Chips from Texas Instruments
Samsung employs a Texas Instruments DLP chip that is comprised of millions of microscopic mirrors. The DLP chip is faster than any other HDTV technology, with the mirrors switching on & off 15,000 times a second to deliver a razor-sharp picture for fast moving images. When combined with Samsung’s new Cinema Smooth light engine, the result is a crisp, bright picture with deep, rich colors that’s closer to film.  | | SRS TruSurround offers a surround sound experience from only two speakers. | SRS TruSurround Samsung HDTVs are equipped with the best that technology can offer in sound quality. Even when viewing regular broadcasts, Samsung's two speaker surround sound makes you feel as if the theater has been brought to your living room. |
|
Samsung HLT5675S 56" Slim 720p DLP HDTV Customer Reviews
|
|
|
|
♥♥♥♥♥ |
Please Beware Design Flaws : WORST COMPANY SERVICE
|
I purchased this TV as was very aware of DLP using Lamps and Color Wheels etc. So I purchased the extended warranty to cover those items until it both failed completely or would be replaced if it could not be repaired in the future.
Well.... after a month of owning this TV the lamp light came on and the TV is flickering on/off and not showing a picture. I followed all of the recommended settings and do's/don'ts when dealing with lamp driven RPTV. The TV has now been out for a week and the service rep has not come and Samsung has absolutely the worst, condensing service center that I have ever dealt with. The lamp is a "USER" replaceable part and takes about 5min to replace and requires a Phillips screw driver.
Samsung did the following: Placed trouble ticket call.
Service Rep called the next day (impressive)
Rep stated TV would not be repaired for another week as he has to wait for parts and then dispatch someone to install. Totaling over 7+ days for a lamp that can be replaced by me.
I called Samsung same day:
Requested lamp be sent next day air so I could replace myself.
This is where the story gets really interesting.
Called Samsung - Rep: Very condescending and tells me that the part cannot be sent to me and cannot be sent next day air - after speaking with his "supervisor". I then requested to speak to the supervisor -
Then Rep - Tells me "Why would you waste his time and mine when he is going to tell you exactly the same thing"
Granted I had been very cordial and NONE condescending but at this point I was livid.
I requested a supervisor and did NOT release the line until I spoke with one.
Supervisor - "Apologetic and more professional promised that he could send to me but it would take 7-10days and sooner I would have to pay for full price of item."
I agreed to wait on repair.
The PROS:
TV is absolutely wonderful, nice picture. HDTV is amazing!
CONS:
Silk Screen Effect- mostly noticeable on brights, reduce contrast. THE MAJOR CON is SAMSUNG support and poorly produced parts.
The Sets are inexpensive in the beginning and HIGH maintenance in the long -run. I had started to like Samsung as a company as well as I own a digital camera from them. The service from them is HORRIBLE and WARRANTY repairs are worse.
Note:
All technologies have there PROS/CONS. I personally like DLP better, that's just my choice. The digital television age of flat-screen technology is still relatively new. But.....
If you are going to purchase this brand beware of the following:
Customer Service is horrible.
Parts can be pricey and repairs can be often.
Do your research and buy an extended warranty.
Update: 01/01/08 Service call placed
Update: 01/09/08 Techs arrived barely spoke English, had bare hands ALL over lamp in which I instructed them to wipe off lamp before inserting. Tech tells me this is no problem; they only service my area on Wed's EVEN if they have parts. Samsung dropped the ball in regards to competent technicians trained fluently on products. Samsung uses third party techs for repairs and do not screen them accordingly. Lamp replaced and TV still doesn't work, tech noted BALLAST needed to be replaced. Ordered Ballast and is supposed to arrive next WED.
Samsung called to check on issue. I explained everything to them and they stated this was the ONLY techs in my area (ATLANTA is LARGE) and that they could offer new service, but they would have to diagnose yada yada yada yada. I told them to send techs anyway and I would SCREEN them before they ruined my TV.
Note: Three repairs in 1yr, Warrant replacement TV. I will continue to update this issue as things occur.
NOT HAPPY
Update: 01/14/08 Technician promised on 01/10/08 that parts would be ordered and TV would be repaired on 01/16/08 - now they called and stated that TV would not be repaired until 01/22/08 and didn't offer a reason. The company name is Tech Pro Plus in Norcross,GA 3230 Peachtree Corners CI
Norcross, GA 30092 (770) 446-1700 avoid this company at ALL costs if you are in the Atlanta area. The parts have NOT arrived the company is very unprofessional and doesn't answer the phones.
Samsung update: 01/14/08 - I then called Samsung to report what had been told to me, I was hungup on the first call and the second call reached someone. Same attitude, very unprofessional and stated to me "Good Luck" and that it was reasonable that the TV would be repaired by NEXT Tuesday being parts had to be ordered. The rep then tells me that she could NOT reach the tech company as well and that they were doing the best they could. How could she know this? - She didn't speak to anyone.
I then asked her what was Samsung policy toward customer satisfaction and how could my TV be replaced. She stated Samsung is repairing the TV and that is good enough, I told her the TV had been down longer than I watched it. She stated "Good Luck" and then asked me if there was anything else she could help me with. I told her that this was unacceptable I was going to do my homework and find out my rights. She then replied "Good Luck" again and then hung-up.
Update: 01/29/08 - Tech came out replaced several more parts and the TV is now powering on. Then I notices lights ALL OVER the TV screen in dark areas. Called tech to ask if there was something I could do to remedy, he stated he knew the fix and would come back to resolve.
Called Samsung and informed and asked for replacement.
Update: 02/05/08 Tech comes back and then tried to dust bulb, as well as clean lamp. Lights still present, tech then says "I don't know what else to do".
Call Samsung, call escalated to Tier III support. Spoke with yet another "RUDE" person and then she took information and told me that I would not get a repair until around 02/11/08.
Update: 02/06/08 Someone calls from FL to request repair time and to get symptons. I told her that the TV was deemed unrepairable due to Samsung not replacing Light Engines. They just keep repairing until they "GUESS" what the problem is.
Receive another call, Gentleman asked questions and stated parts would arrive next day and a Tech would come and repair. By this time I don't beleive anyone and have a 56" Paper Weight!!!
Update: 02/07/08 Tech calls early morning to advise of appointment time. Parts arrived before tech came. Tech came in, Put in Light engine and TV is working correctly and properly.
*Keeping fingers crossed*
Tech states that Samsung is a BETTER company compared to most "In regards to repairs", I couldn't believe it. He said the industry is just like that.
Here's something funny: THE TECHNICIAN ARRIVED IN AN OFFICIAL SAMSUNG REPAIR TRUCK WITH ALL CORRECT PARTS AND WAS NICE AND FRIENDLY. ~ Samsung dropped the ball using a NON STANDARD vendor to resolve a problem that could have been repaired in minutes by an Authorized Vendor!!!!!
THIS IS AWFUL ~ For a company to cut costs.
BEWARE DO NOT BUY THIS TV. I will NEVER own another Samsung product EVER!!
|
|
Samsung HLT5675S 56" Slim 720p DLP HDTV home electronics.